1. Accepting these terms
By accessing or using RevuMora, you agree to these terms and our privacy policy. If you use the service for a business, you confirm that you have authority to act for that business.
2. Accounts
Provide accurate information, protect your sign-in details and tell us promptly if you believe your account has been compromised. You are responsible for activity carried out through your account unless applicable law says otherwise.
3. Genuine customer reviews
Only review an experience you personally had. Be honest, specific and fair. You must not impersonate someone, coordinate ratings, use multiple accounts to distort a score or hide a personal, employment or commercial conflict.
4. Content that is not allowed
Do not submit threats, harassment, discriminatory abuse, unlawful content, advertising, malware, payment details, private personal information or material you do not have permission to share. Criticism and negative experiences are welcome when expressed responsibly.
5. Review handling
A review may not appear immediately. We may ask for information that helps confirm an experience and may decline, limit or remove content that does not meet these terms or applicable law. A published review is the author’s opinion and is not an endorsement by the platform.
6. Business participation
Business representatives must be authorised and use accurate company information. UK businesses must provide their correct registered details. Businesses may invite customers, respond to reviews and report a specific concern, but may not edit customer reviews, manipulate ratings or pressure customers to remove honest criticism.
7. Your content
You retain ownership of original content you submit. You grant us a worldwide, non-exclusive licence to host, display, format, distribute and promote that content for operating and improving the service. This licence ends when the content is deleted, except where a lawful retention need applies.
8. Our service
We work to keep the service available and useful, but availability may occasionally be interrupted and information may contain errors. Business details and reviews should be considered alongside your own judgement before making a purchase or other decision.
9. Enforcement
We may restrict content or suspend an account that breaches these terms, threatens the service or could harm other users. Where appropriate, you may contact support to explain why you believe a decision should be reconsidered.
10. Changes and contact
We may update these terms to reflect legal, safety or service changes. The date above shows the latest version. Questions may be sent to support@revumora.com.